In line with the directives of the Central Bank of Kuwait and as part of ongoing efforts to strengthen the anti-fraud system, the Kuwait Banking Association continues to activate and develop the role of the Central Virtual Room for dealing with electronic fraud. This ensures rapid coordination, unified decision-making, and the protection of customer funds without delay.
Abdulwahab Al-Duaij, Head of the Fraud Committee at the Kuwait Banking Association, stated that the Central Room represents a fundamental pillar in the anti-fraud system. It facilitates direct and real-time coordination between banks and relevant authorities, contributing to the immediate cessation of suspicious transactions, the tracking of funds, and the protection of the rights of affected customers within the approved regulatory frameworks.
He added that the Room has contributed to reducing response times compared to previous procedures by unifying communication channels and closing loopholes exploited by fraudsters. He emphasized that protecting customer funds is a national priority that cannot be postponed.
Al-Duaij pointed out that the continued activation of the Room reflects the Kuwait Banking Association’s commitment to enhancing the efficiency of the national response to fraud cases and strengthening confidence in the banking sector. This is being done in conjunction with intensifying awareness programs in cooperation with the national campaign “Let’s Be Aware,” to reduce fraud risks and protect customers. In this context, he emphasized the importance of raising awareness about common fraud methods, especially during peak seasons such as Ramadan and holiday periods, when deceptive advertisements, bogus offers, and fraudulent money transfer requests become prevalent.
He concluded by stressing the need to verify the credibility of entities before making any financial transfers and to avoid sharing banking information with any unauthorized party. He noted that the central virtual banking system is an effective line of defense in mitigating and combating fraud, tracking funds, and protecting customers from losses.
